Refund Policy

At Caweem, we strive to deliver on our commitments to you as our client. However, if you wish to request for a refund, such requests for refunds can only be approved subject to the following Terms and Conditions:

  1. In case of Web Design and Web Development services, including e-commerce web development and WordPress web design services, refunds for amounts that you have already paid to us cannot be requested if any of the following is true:
    1. We have already performed work on your project in return for what you have paid us.
    2. We have started working on your project.
    3. You have permitted us to start working on your project
    4. We have already incurred expenses to commence or continue your project
    5. You fail to produce the required content, imagery and other materials at any stage of the project
    6. You abandon your project of your own accord
  1. In case of Search Engine Optimization (SEO), PPC Management, Search Engine Marketing, Social Media Marketing or other internet marketing services, refunds of any amount that you have paid to us cannot be requested if any of the following is true:
    1. We have already performed work on your project in return for what you have paid us.
    2. We have started working on your project.
    3. You have permitted us to start working on your project
    4. We have already incurred expenses to commence or continue your project
    5. You fail to produce the required content, imagery and other materials at any stage of the project
    6. You abandon your marketing campaign of your own accord
    7. We have paid a third-party to commence your project
    8. We have paid Ad Networks to commence your project

If there is any delay, disruption, or cancellation in the delivery of your project due to factors beyond our control, we will not be liable for any refunds.

Before claiming a refund or filing for a claim or dispute, please contact us on [email protected]

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